JIF Marine is proud to offer high quality products and top customer service. We stand behind all of our ladders and will work with you to make right any defect in materials or workmanship. This includes either a repair or replacement of the product as appropriate with a 2 year no hassle replacement.
It should be noted that some components, particularly those made of rubber or plastic, will wear over time and such normal wear and tear is not part of our warranty. Similarly, we do not cover damage done to a ladder through any misuse, improper installation or neglect.